Video calls have become an integral part of our lives, especially during the pandemic when virtual communication is the only way to stay connected with our loved ones. However, there are times when we encounter errors while trying to start a video call. One of the most common errors is “Couldn’t start the video call because of an error”. In this article, we will discuss the possible reasons behind this error and how to fix it.
Internet Connection
The first and foremost reason behind the video call error is a poor internet connection. Video calls require a stable and fast internet connection to work efficiently. If your internet connection is weak or unstable, you might encounter this error. To fix this, you can try to switch to a different network or restart your router. You can also try to move closer to your Wi-Fi router to get a better signal.
Device Compatibility
Another reason for the video call error could be the device compatibility issue. If you are using an old or outdated device, it might not support the latest video calling software. In this case, you need to upgrade your device or use a different device that supports video calling apps.
Software Update
Software updates are essential to keep your device and apps running smoothly. If you are encountering the video call error, it might be due to outdated software. Make sure that you have the latest version of the video calling software installed on your device. You can check for software updates in the app store or settings of your device.
App Permission
Apps require certain permissions to work correctly. If you have not granted the necessary permissions to the video calling app, you might encounter the error. Make sure that the app has access to your camera and microphone. You can check the app permissions in the settings of your device.
Firewall Settings
If you are using a firewall on your device or network, it might be blocking the video call app from working correctly. You can check the firewall settings and make sure that the video call app is allowed to access the internet. If you are not sure how to do this, you can contact your network administrator or internet service provider for assistance.
Restart App/Device
Sometimes, a simple restart of the app or device can fix the video call error. Close the video call app and reopen it. If that does not work, restart your device and try again. This will refresh the system and clear any temporary glitches causing the error.
Uninstall And Reinstall App
If none of the above methods work, you can try uninstalling and reinstalling the video call app. This will remove any corrupted files or settings that might be causing the error. Make sure to backup your data before uninstalling the app as it will delete all app data.
Conclusion
Video calls are an essential part of our lives, and encountering errors like “Couldn’t start the video call because of an error” can be frustrating. However, with the above methods, you can fix the error and enjoy seamless video calls with your loved ones. Make sure to check your internet connection, device compatibility, software updates, app permissions, firewall settings, and try restarting the app or device. If all else fails, you can uninstall and reinstall the app to fix the error. Happy video calling!
