iPhone 6 Plus is a popular smartphone that has been widely used by people all around the world. However, some users have reported that they are facing issues with the microphone while making a video call on their iPhone 6 Plus. This can be a frustrating experience, especially if you use your phone for work or to keep in touch with loved ones. In this article, we will discuss the reasons behind this problem and how to fix it.
Reasons Behind iPhone 6 Plus Microphone Not Working on Video Call
There are several reasons why your iPhone 6 Plus microphone might not be working during a video call. These include:
- Hardware issues
- Software glitches
- Background noise
- Low battery
Let’s take a closer look at each of these factors:
If there is a problem with your iPhone’s hardware, it can cause the microphone to malfunction. For example, if there is debris or dirt in the microphone or headphone jack, it can affect the audio quality. Additionally, if there is physical damage to the microphone or other components of the phone, it can cause the microphone to stop working.
Sometimes, software glitches can cause the microphone to malfunction. This can happen if there is a bug in the operating system or if you have not updated your phone’s software. Additionally, if you have recently installed a new app or updated an existing one, it can cause conflicts with the microphone or other hardware components.
If you are in a noisy environment, it can affect the quality of your video call. Background noise can make it difficult for the other person to hear you, even if your microphone is working properly. This can be especially problematic if you are in a public place or if you are trying to make a call from a crowded area.
If your iPhone’s battery is low, it can affect the performance of the microphone. This is because the microphone requires power to function properly. If your phone’s battery is running low, it can cause the microphone to malfunction or stop working altogether.
How to Fix iPhone 6 Plus Microphone Not Working on Video Call
Now that we know the reasons behind the microphone problem, let’s discuss how to fix it:
Clean the Microphone and Headphone Jack
If there is debris or dirt in the microphone or headphone jack, it can affect the audio quality. You can use a soft-bristled brush or a toothbrush to clean the microphone and headphone jack. Be gentle while cleaning and avoid using water or any liquid.
Restart Your iPhone
Sometimes, a simple restart can fix software glitches that are causing the microphone to malfunction. Press and hold the power button until the “slide to power off” option appears. Slide the button to turn off your iPhone and wait for a few seconds before turning it back on.
Update Your iPhone’s Software
If you have not updated your iPhone’s software, it can cause conflicts with the microphone or other hardware components. To update your phone’s software, go to Settings > General > Software Update. If an update is available, tap “Download and Install”.
Turn Off Noise Cancelation
If you are in a noisy environment, you can turn off noise cancelation to improve the quality of your call. Go to Settings > General > Accessibility > Phone Noise Cancelation and toggle it off.
Charge Your iPhone
If your iPhone’s battery is low, it can cause the microphone to malfunction. Charge your phone fully before making a video call to ensure that the microphone works properly.
If your iPhone 6 Plus microphone is not working on a video call, don’t panic. There are several reasons why this might be happening, but most of them can be fixed easily. Try the solutions mentioned in this article and if the problem persists, you can contact Apple support for further assistance.