If you’re having trouble playing an MP4 video on Windows Media Player, you’re not alone. Many users have reported encountering this issue. Fortunately, there are several solutions that you can try to resolve the problem. This article will guide you through the troubleshooting process step-by-step.
What Causes MP4 Videos to Not Play on Windows Media Player?
Before we jump into the solutions, it’s important to understand what causes this issue. Here are some of the most common reasons:
- Missing codecs: Windows Media Player may not have the necessary codecs to play the MP4 video.
- Corrupted MP4 file: The MP4 file you’re trying to play may be corrupted or damaged.
- Outdated software: Your version of Windows Media Player may be outdated and not compatible with the MP4 video.
- Conflicting software: Other software on your computer may be conflicting with Windows Media Player and preventing it from playing MP4 videos.
Solution 1: Install Codecs
As mentioned earlier, missing codecs are a common reason why MP4 videos won’t play on Windows Media Player. Codecs are software components that enable the player to decode and play different types of media files. To install the necessary codecs, follow these steps:
- Open a web browser and go to the official website of the codec provider, such as Codec Guide.
- Download and install the codec pack for your version of Windows Media Player.
- Restart Windows Media Player and try playing the MP4 video again.
Solution 2: Use a Different Media Player
If installing codecs doesn’t solve the problem, you can try using a different media player to play your MP4 video. There are many free media players available that support a wide range of file formats, including MP4. Here are some popular options:
- VLC Media Player
- Media Player Classic
- PotPlayer
Simply download and install the media player of your choice, and then try playing the MP4 video again.
Solution 3: Update Windows Media Player
If your version of Windows Media Player is outdated, it may not be compatible with the MP4 video you’re trying to play. To update Windows Media Player, follow these steps:
- Open Windows Media Player.
- Click on the “Help” menu and select “Check for updates”.
- Follow the on-screen instructions to complete the update process.
- Restart Windows Media Player and try playing the MP4 video again.
Solution 4: Repair or Convert the MP4 File
If the MP4 file itself is corrupted or damaged, you may need to repair or convert it before it can be played on Windows Media Player. Here are some options:
- Use a file repair tool: There are many tools available online that can repair corrupted MP4 files. Some popular options include Stellar Video Repair and Remo Repair MP4.
- Convert the file to a different format: If repairing the file doesn’t work, you can try converting it to a different format that is compatible with Windows Media Player, such as AVI or WMV. There are many free online converters available, such as Online Convert and Convertio.
Solution 5: Disable Conflicting Software
If other software on your computer is conflicting with Windows Media Player and preventing it from playing MP4 videos, you may need to disable or uninstall that software. Here are some steps you can take:
- Check for conflicting software: Look for any software on your computer that may be conflicting with Windows Media Player. This could include antivirus software, firewalls, or other media players.
- Disable or uninstall conflicting software: Once you’ve identified the conflicting software, disable or uninstall it and then try playing the MP4 video again.
Conclusion
There are several reasons why an MP4 video may not play on Windows Media Player, but fortunately, there are also several solutions. By following the steps outlined in this article, you should be able to resolve the issue and enjoy your MP4 video on Windows Media Player. If none of the solutions work, you may want to consider seeking further assistance from a technical support professional.
