Many PS4 users have been experiencing an issue where they cannot select the TV and Video app on their console. This can be frustrating, especially if you wanted to watch your favorite TV show or movie. In this article, we will explore the possible causes of this issue and how to fix it.
Reasons for the Error
There can be several reasons why you’re experiencing this error. One of the most common reasons is that there is a network issue. If your PS4 is not connected to the internet, you won’t be able to access the TV and Video app. Another reason could be that the app is undergoing maintenance, so it’s temporarily unavailable.
If you’ve recently updated your PS4 software or changed your settings, it could also be causing the error. Lastly, if your PS4 is not updated to the latest software version, it could be the reason why you’re encountering this issue.
Fixing the Error
If you’re experiencing the “TV and Video Cannot Be Selected at This Time” error on your PS4, there are several ways to fix it. Here are some solutions:
Check Your Internet Connection
The first thing you should do is check your internet connection. Make sure your PS4 is connected to the internet and that your Wi-Fi or Ethernet connection is stable. You can also try resetting your router to see if that helps.
Check for Maintenance
If your internet connection is stable, the next thing you should do is check for maintenance. Go to the PlayStation Network Service Status page to see if there are any issues with the TV and Video app or the PlayStation Network.
Update Your PS4 Software
If your PS4 software is not updated, it could be causing the error. To update your software, go to Settings > System Software Update. Make sure your console is connected to the internet and follow the on-screen instructions to update your software.
Restore Default Settings
If none of the above solutions work, you can try restoring your PS4’s default settings. Go to Settings > Initialization > Restore Default Settings. This will restore your PS4 to its factory settings, so make sure you backup your data before doing this.
The “TV and Video Cannot Be Selected at This Time” error on your PS4 can be frustrating, but there are several ways to fix it. Make sure your internet connection is stable, check for maintenance, update your software, or restore default settings. If you’re still experiencing the error, contact PlayStation support for further assistance.